Navigate Your NDIS Journey with Confidence

Our expert Support Coordination Team helps you understand your plan, connect with quality providers, and maximise your funding to achieve your goals. Let us handle the complexity while you focus on what matters most to you.

Support Coordination

Support Coordination is a valuable NDIS-funded service designed to help participants make the most of their NDIS plans. At Faye Disability Care, our qualified Support Coordinators work as your advocates and guides, helping you understand your funding, connect with quality service providers, and resolve any issues that arise.
We believe that effective Support Coordination should reduce stress, not create it. Our coordinators take the time to truly understand your goals, preferences, and challenges. We then work alongside you to build a network of support that enhances your independence and quality of life.
At Faye Disability Care, we prioritise quality over quantity. Each of our Support Coordinators maintains a carefully managed caseload, ensuring you receive the responsive, personalised attention you deserve. Our team is deeply knowledgeable about NDIS policies and local service options, empowering you with up-to-date, relevant information to make confident, informed choices.
Whether you’re new to the NDIS or looking to improve how your current plan works for you, our Support Coordination team can help you navigate the system with confidence and achieve meaningful outcomes.

How Our Support Coordination Makes a Difference

Our experienced Support Coordinators take the complexity out of your NDIS plan, empowering you to make informed choices and access the supports that truly matter to you. We are your partners in creating a support network that evolves with your needs and goals.

Plan Understanding

We translate complex NDIS plans into clear, actionable steps, ensuring you understand exactly what funding you have and how it can be used to meet your goals.

Provider Connection

We help you find and engage quality service providers that match your specific needs, preferences, and cultural background, ensuring the right fit for your support journey.

Budget Management

Our Support Coordinators track your funding utilisation, provide regular updates, and help you make informed decisions to maximise the value of your NDIS plan.

Advocacy Support

We stand beside you in meetings, help resolve service issues, and ensure your voice is heard across all aspects of your support network.

Crisis Resolution

When challenges arise, we provide responsive support to address urgent needs, find solutions, and adjust your supports accordingly.

Plan Review Preparation

We help gather evidence of your progress, identify changing needs, and prepare thoroughly for plan reviews to ensure your future funding reflects your true requirements.

Our Impact in Numbers

At Faye Disability Care, we measure our success by the positive outcomes we help our participants achieve. Our dedicated approach to Support Coordination has made a meaningful difference in hundreds of lives across Australia.
Successful Plan Reviews Completed
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Service Provider Relationships Built
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Why Choose Faye Disability

At Faye Disability Care, we are dedicated to being your unwavering support in times of adversity. Our community is driven by a profound commitment to our clients, rooted in our core values of empathy, integrity, and respect.

Daily care experts

We specialise in around the clock care to help you live well at home.

Available 24/7

We are available for our clients 24 hours a day 7 days a week.

Balanced care

Our unique approach to care promotes healthy mind, body and spirit.

High caliber caregivers

Our staff are the best in the business and we provide ongoing training.

Participation

We encourage you to stay active and stay connected to your community.

Peace of mind

We are an Disability Care registered provider providing care and support.

Multicultural

We provide translation services to a multicultural community across NSW.

Allied Health

We take you to appointments and activities.

Ready to Experience Care That Puts You First?

Your journey to better support begins with a conversation. Contact us today to discover how our person-centered approach can make a difference in your life.

12

Years of Experience

750+

NDIS Participants Supported

65

Qualified Support Workers

18

Communities Served Across Australia

Our Partners

Our Clients

Read below what our clients and the community have to say and learn more about what makes us the best carer choice for you and your loved ones.
Kind, understanding and compassionate people that love what they doing.
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Elly Gavrilovici

Caregiving parent

This is an awesome company that helps families cope with a family member [living] with a disability.
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Nez Emeli

Family Member

Great organization with excellent people who care.
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Krissy Lea

Care worker

Very impressed by their commitment to our multicultural & diverse community.
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Leah Ostermeyer

Engaged Community Member

Feeling Confused?

It’s okay if you are feeling confused. Let us address your parental concerns, making it easier to take the first step.

While both services help you manage your NDIS plan, they serve different functions. Support Coordination helps you understand your plan, connect with providers, and build your capacity to use your funding effectively. Plan Management focuses on the financial aspects, handling provider payments and tracking your budget. Many participants benefit from having both services working together.

The frequency of meetings depends on your individual needs and the level of Support Coordination funded in your plan. Initially, we typically meet more frequently to establish your support network. Afterward, we'll develop a schedule that works for you, with regular check-ins and additional support when needed. We are always accessible via phone and email between scheduled meetings.

Absolutely. Your Support Coordinator can attend appointments and meetings with other service providers, NDIS planners, or healthcare professionals. We can help explain your needs, ensure your voice is heard, and gather important information to improve your overall support network.

Your satisfaction with services is paramount. If you're unhappy with any provider, your Support Coordinator can help address concerns directly with the provider, find alternative options if needed, and manage the transition to ensure continuity of support. We advocate for your right to quality services that meet your expectations.

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Transforming Lives Through Personalised Support" "Your Journey, Our Commitment

At Faye Disability Care, we believe everyone deserves support that respects their choices and celebrates their abilities. Our team works tirelessly to provide care that empowers independence and enhances the quality of life, earning the trust of participants across Sydney, Australia.

250+

Best reviews

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