Navigate Your NDIS Journey with Confidence


Support Coordination
How Our Support Coordination Makes a Difference
Plan Understanding
We translate complex NDIS plans into clear, actionable steps, ensuring you understand exactly what funding you have and how it can be used to meet your goals.
Provider Connection
We help you find and engage quality service providers that match your specific needs, preferences, and cultural background, ensuring the right fit for your support journey.
Budget Management
Our Support Coordinators track your funding utilisation, provide regular updates, and help you make informed decisions to maximise the value of your NDIS plan.
Advocacy Support
We stand beside you in meetings, help resolve service issues, and ensure your voice is heard across all aspects of your support network.
Crisis Resolution
When challenges arise, we provide responsive support to address urgent needs, find solutions, and adjust your supports accordingly.
Plan Review Preparation
We help gather evidence of your progress, identify changing needs, and prepare thoroughly for plan reviews to ensure your future funding reflects your true requirements.
Our Impact in Numbers
- Attend personal development courses
- Join a social group
- Visit your local library
- See a movie or a concert
- Go to community events
- Join a sporting club

Why Choose Faye Disability
Daily care experts
We specialise in around the clock care to help you live well at home.
Available 24/7
We are available for our clients 24 hours a day 7 days a week.
Balanced care
Our unique approach to care promotes healthy mind, body and spirit.
High caliber caregivers
Our staff are the best in the business and we provide ongoing training.
Participation
We encourage you to stay active and stay connected to your community.
Peace of mind
We are an Disability Care registered provider providing care and support.
Multicultural
We provide translation services to a multicultural community across NSW.
Allied Health
We take you to appointments and activities.
Ready to Experience Care That Puts You First?
12
Years of Experience
750+
NDIS Participants Supported
65
Qualified Support Workers
18
Communities Served Across Australia
Our Partners





Our Clients

Elly Gavrilovici
Caregiving parent

Nez Emeli
Family Member

Krissy Lea
Care worker

Leah Ostermeyer
Engaged Community Member
Feeling Confused?
While both services help you manage your NDIS plan, they serve different functions. Support Coordination helps you understand your plan, connect with providers, and build your capacity to use your funding effectively. Plan Management focuses on the financial aspects, handling provider payments and tracking your budget. Many participants benefit from having both services working together.
The frequency of meetings depends on your individual needs and the level of Support Coordination funded in your plan. Initially, we typically meet more frequently to establish your support network. Afterward, we'll develop a schedule that works for you, with regular check-ins and additional support when needed. We are always accessible via phone and email between scheduled meetings.
Absolutely. Your Support Coordinator can attend appointments and meetings with other service providers, NDIS planners, or healthcare professionals. We can help explain your needs, ensure your voice is heard, and gather important information to improve your overall support network.
Your satisfaction with services is paramount. If you're unhappy with any provider, your Support Coordinator can help address concerns directly with the provider, find alternative options if needed, and manage the transition to ensure continuity of support. We advocate for your right to quality services that meet your expectations.
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Transforming Lives Through Personalised Support" "Your Journey, Our Commitment
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