We recognize that cultural and religious backgrounds significantly influence personal care preferences. During our initial assessment, we'll discuss any specific cultural or religious requirements you have, such as particular bathing practices, dietary considerations that affect care, or gender preferences for support workers. Our diverse team receives cultural competency training, and we make every effort to match you with support workers who understand and respect your cultural needs. We welcome your guidance in helping us provide culturally appropriate care.

Our approach to personal care is designed to adapt as your needs evolve. We conduct regular reviews to ensure our support remains appropriate and make adjustments as required. If you experience changes in mobility, health, or independence, your coordinator will work with you to modify your support plan accordingly. We can increase or decrease assistance, incorporate new equipment or techniques, and provide additional training to your support team as needed. Our goal is to provide seamless, responsive care through all life transitions.

Preserving dignity is central to our personal care approach. Our support workers receive specific training in respectful care practices, including maintaining privacy, using appropriate communication, and following your lead on preferences. We use techniques like covering areas of the body not being attended to, knocking before entering rooms, and explaining actions before performing them. We encourage you to tell us exactly how you prefer things to be done and will never rush through personal care activities. Your comfort and dignity guide every interaction.